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Forum Discussion
Former Member
4 years agonot offering autofill in Royal Bank app
This was working great with 1password7, but upgraded to 8 on my Pixel3a and it doesn't offer autofill for my Royal Bank app (Canada).
1P_Timothy
Community Manager
4 years agoHello @pocketfullofcheese, @dottiemaggie, thanks for letting us know this has been an issue for you as well.
I don't have a timeline to share but this is certainly something we would like to fix. We typically work on filling issues like this in batches and not à la carte. Due to this, the issue numbers don't usually show up in our release notes but it has been filed under #16229
.
While I can fully understand the inconvenience, if you'd like to install 1Password 7 side-by-side you can do so with these steps. I'll note that you will need to have previously installed 1Password 7 and have accessed to the Google Play account that was used to do so:
1. Open Google Play Store app on your Android device.
1. Tap the account icon in the search bar and select the account used to install 1Password 7.
1. From the same menu, tap Manage apps and device.
1. Tap Manage.
1. Tap the Installed drop down.
1. Tap Not Installed.
1. Search for and select 1Password.
1. Tap Install.
You can switch the Autofill service between 1Password 7 and 8 from the Passwords & accounts or Passwords and autofill settings in your device's settings app. Alternatively you can turn Autofill on in either app.
My apologies for the trouble here, thanks again for your feedback.