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dilalio's avatar
dilalio
New Contributor
8 months ago

Not sure where I am with membership or backup?

I've been using 1Password on my Android phone for several years and love it. Been very useful. I cannot remember if I paid for it or not. It is version 7.9.4 now. I don't seem to be able to l...
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dilalio's avatar
dilalio
New Contributor
8 months ago

Hi Dave,

Thanks for the reply.
I did go through that process before coming to the community forum and can confirm that, yes, I do have a vault named "primary" and none of my email addresses return as an identified account throughout the various regions.

As said, I did try that process but it got a little confusing.

Rgds
Dilalio

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sure where I am with membership or backup?","id":"message:51266","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:51266","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:12921"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:51266"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:51266"},"body@stripHtml({\"truncateLength\":200})":" I've been using 1Password on my Android phone for several years and love it. \nBeen very useful. \nI cannot remember if I paid for it or not. \nIt is version 7.9.4 now. \nI don't seem to be able to l...","body@stringLength":"629","rawBody":"

I've been using 1Password on my Android phone for several years and love it.
\nBeen very useful.
\nI cannot remember if I paid for it or not.
\nIt is version 7.9.4 now.
\nI don't seem to be able to log in to any kind of \"account\" anywhere.
\nI don't need anything extra or to change the way I use it.
\nMy concern is how do I get it up and running again if my phone is lost or stolen?
\nWould it be just downloading it from the store on a new phone and then using my google backup to re-instate it?

\n\n

Been reading through several pages of support and am still lost.

\n\n

Cheers
\nD

\n","kudosSumWeight":0,"postTime":"2024-11-05T07:00:32.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:51266_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":34},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I've been using 1Password on my Android phone for several years and love it.
\nBeen very useful.
\nI cannot remember if I paid for it or not.
\nIt is version 7.9.4 now.
\nI don't seem to be able to log in to any kind of \"account\" anywhere.
\nI don't need anything extra or to change the way I use it.
\nMy concern is how do I get it up and running again if my phone is lost or stolen?
\nWould it be just downloading it from the store on a new phone and then using my google backup to re-instate it?

\n\n

Been reading through several pages of support and am still lost.

\n\n

Cheers
\nD

"},"Conversation:conversation:51266":{"__typename":"Conversation","id":"conversation:51266","solved":false,"topic":{"__ref":"ForumTopicMessage:message:51266"},"lastPostingActivityTime":"2024-11-06T08:28:10.000-08:00","lastPostTime":"2024-11-06T08:28:10.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:51266":{"__typename":"ModerationData","id":"moderation_data:51266","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:51266_1":{"__typename":"Revision","id":"revision:51266_1","lastEditTime":"2024-11-05T07:00:32.000-08:00"},"ForumReplyMessage:message:51268":{"__typename":"ForumReplyMessage","id":"message:51268","conversation":{"__ref":"Conversation:conversation:51266"},"author":{"__ref":"User:user:12921"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:51266/message:51268","revisionNum":1,"uid":51268,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Not sure where I am with membership or backup?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:51268"},"parent":{"__ref":"ForumTopicMessage:message:51266"},"body":"

Hi Dave,

\n\n

Thanks for the reply.
\nI did go through that process before coming to the community forum and can confirm that, yes, I do have a vault named \"primary\" and none of my email addresses return as an identified account throughout the various regions.

\n\n

As said, I did try that process but it got a little confusing.

\n\n

Rgds
\nDilalio

","body@stringLength":"372","rawBody":"

Hi Dave,

\n\n

Thanks for the reply.
\nI did go through that process before coming to the community forum and can confirm that, yes, I do have a vault named \"primary\" and none of my email addresses return as an identified account throughout the various regions.

\n\n

As said, I did try that process but it got a little confusing.

\n\n

Rgds
\nDilalio

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-11-05T12:43:10.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:51268_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1749758344058":{"__typename":"CachedAsset","id":"theme:customTheme1-1749758344058","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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