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Not working in Safari
Just installed 1Password and having tons of issues with it. I have finally got both my accounts to show up in Safari but clicking on the 1password icon in a password field or username field does not work, nothing happens.
Using quick access to fill in a website does not work, the website opens but it does not fill in the information. The only way to get it to fill in the form is to use the 1password icon in Safari's toolbar.
You see 1Password is also about productivity but I feel like I just spend all my time now trying to fix issues with 1Password. I still can't use both accounts on the Safari extension for iOS. I gave up working with support on this about a year ago because I just don't have time to spend on things like this.
1Password Version: 8
Extension Version: Not Provided
OS Version: 12.3.1
29 Replies
ag_chantelle1Password Team
@ptpittman
Is the behaviour you mentioned something you can reliably reproduce? Is this happening on all the sites you visit, or is it a specific one?
I'm also having these issues in Safari with v8. I ran the Terminal command, which did then allow for the extension to appear, and I enabled it. However the dropdown is not showing in any login field – the 1password icon shows up at the edge of the field, but can't be interacted with (and weirdly becomes detached from the field sometimes on scroll). To log in I have to use the 1password icon in the toolbar, and manually click autofill. Double clicking like in past versions no longer works. This... does not seem like the intended behaviour.
Password suggestion in password fields, however, seems to work fine.- 1P_Tommy
Moderator
Thank for the update. Have fun with the new goodies.
Yep, I found that Terminal command in another thread and tried it — that fixed my problem right away.
- 1P_Tommy
@love2kruz
Also, the menu icon is also not working like it didCan you elaborate more on this?Scratch that. I see your post above. It may be best to get help from the extensions specialists. Please email us usingsupport@1password.com. Be sure to use the email address tied to the account in question. - 1P_Tommy
@matthew2
Please email us using
support@1password.com. Be sure to use the email address tied to the account in question. - 1P_Tommy
@beverson
Just to confirm you've installed 1Password for Safari and it's visible in your Applications folder, and you've launched it at least once, correct? If so, let's try refreshing Safari's extension registrations. To do this, follow these steps:
- Close all open web browsers.
- Open the Terminal app on your Mac:
- Paste the following into Terminal and then press enter to run the command:
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app - Open Safari and try to enable 1Password for Safari again.
