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pylesr12's avatar
pylesr12
New Contributor
2 months ago
Solved

Offline. Changes won't appear on your other devices until 1Password reconnects.

On my iPhone I get the message: Offline. Changes won't appear on your other devices until 1Password reconnects. I recently left my company so my work vault is now empty on the phone. All is working...
  • 1P_Timothy's avatar
    2 months ago

    Hi pylesr12​, thanks for joining the community!

    It sounds like that work vault might be causing the problem here. I'd like to ask you to try removing your work account from 1Password on your phone:

    1. Open and unlock 1Password.
    2. Tap the account/vault icon in the top right corner.
    3. Select "Manage Accounts...".
    4. Tap the overflow menu (⋮) next to your work account.
    5. Select "Sign Out".

    Let us know how that goes, and thanks again!