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MeStesso's avatar
MeStesso
Occasional Contributor
7 months ago

Offline error

Unfortunately, for some time now in the Windows App, I've been receiving a false error message telling me I'm offline, even though I'm fully connected. When I log in, I always get this message in th...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello MeStesso​! 👋

I'm sorry that you're seeing an unexpected offline warning. Can you tell me if you see an offline items button in the sidebar? If you do then please follow the steps in this guide: 


If you don't see an offline items button in the sidebar of the app then can you post a screenshot of the message that you do see? 

-Dave