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Forum Discussion
Offline Items in 1Password for iOS
Hi,
Just updated to fix the Password field manual type issue. However now I get a message that some changes could not be synced. When I hit "View Offline Items", it shows one item, but I can't get ...
Bob,
In my case i was told to confirm that the passwords I really wanted were at 1Password.com and once confirmed, sign out of my 1Password on iOS and sign back into it. The apparently "offline" item on iOS was then gone and the problem went away for me. More specifically below is what I got from support that worked in the end:
The offline version of this item can be cleared by signing out and back in to 1Password on the affected device. The offline item will be permanently deleted, but everything that you can see on 1Password.com or on your other devices will be preserved. If you're happy that the item is visible in your account on 1Password.com, you can follow the steps below to delete the offline item:
⚠️ Make sure that you have an up to date copy of your Emergency Kit or another device where you are signed into 1Password to hand, as you may need to enter all of your account credentials to re-add your account to the 1Password app after taking these steps.
- Tap the icon for your account or collection at the top left and choose Manage Accounts.
- Tap the (...) More Options icon next to your account and select Sign Out.
- Sign back into 1Password for iOS with your updated credentials.
