Offline Items in 1Password for iOS

If some users have the same issue after an update, the update is the source of that.

I'm having same problem as described above. Can't figure out how to run diagnostics report on my ios device. Support ID is [#VAD-97583-387]

Since last 1Password update on 1 of July, my app is offline.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

@zo388, @german640, and @gustavlund

Thank you for posting the Support IDs, my colleagues have received your reports and will send you a tailored response as soon as possible. Please continue the conversation over email.

-Dave

ref: RNU-17439-226
ref: JEU-72357-382
ref: HLY-98721-518

Also experiencing the same issue . Sent diagnostic report July 1st. My case is [#HLY-98721-518]

I’m also experiencing the same problem as others and sent the diagnostics report to the team.

My support case is [#JEU-72357-382]

I follow the instructions and sent the diagnostic report to the support email. My 1password ios keep saying it’s offline.

My support id
[#RNU-17439-226]

Hey @Lamkafamily alvaro87 @NoSync @chr1s @tarpenbek Rene123 Guyharg

Thanks all for sending through a diagnostics report from 1Password on your devices to us, they're with the relevant teams and we'll be back in touch with the best next steps for you all :)

Same problem last few days. Have sent diagnostics. The "offline item" looks to be part of a item saved in a folder that seems fine. I can't seem to remove it. Buggy iOS push is my best guess.

MY support case is #XUY-43421-692