Offline Items in 1Password for iOS

Same issue here. Annoying. Have sent a report.

same here last 2-3 days [#UWF-33689-799]

Same issue, support ID [#ZES-59921-979]

Since the last update 1PW shows notifications about offline items but it doesn’t matter what I do I can’t delete them.

I can’t open, edit or move them. If I click on them an empty new page opens and closes immediately.

1Password Version: 8.10.8
Extension Version: Not Provided
OS Version: 16.5.1
Browser: Not Provided

I've just received my Support ID number. It's [#CDH-77744-163]

The support ID - #FFX-27367-438

Never mind, I found it under "Help" | "Send Diagnostics" on the iPad

Sorry to be slow but where would I find the diagnostics? I enabled developer tools but don't see an obvious place to get the diagnostics.

Hello,

I'm having the exact same problem after updating to latest version on iOS. It never happened before. I have followed the instructions above some minutes ago but I haven't still received my Support ID number.

Thanks.

Hello Rene123 and @Lamkafamily! 👋

If you're seeing a message that there are offline items in 1Password for iOS then it means that there might be items, or changes to certain items, that haven't been saved to your account. Our support team can help you with this. I'd like to ask you both to create a diagnostics report from your iOS device:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/141102/after-latest-update-says-some-changes-could-not-be-synced#latest
• Your forum username: username
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave