Forum Discussion

ronaldjbreen's avatar
ronaldjbreen
New Contributor
31 days ago

On the iPhone

Is there a way to open 1Password ONCE in a session and have it available for each app that needs it? I may be doing something wrong, but here is a typical scenario:

I open an app needing a login.

I click in the name/ID field then I must go to 1Password and LOGIN. Copy the name/ID field, go back to the app window, paste the name/ID. The click in the password box, go back to 1Password where I must LOGIN again! Copy password, go back to app and paste.

1Password will NOT stay open for the time I have specified, so, I must LOGIN to 1Password over and over.

ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 hours ago

    Hello ronaldjbreen​! 👋

    I'm sorry that you're being prompted to unlock 1Password for iOS more often than expected. Can you let me know the following:

    1. What your auto-lock settings are currently set to: Manage auto-lock in the 1Password apps
    2. Which version of 1Password are you using: Find the version numbers for 1Password and your operating system


    Can you also try the following so that I can better understand the situation: 

    1. Tap on the username field in an app and unlock 1Password to fill your login information. 
    2. Tap on the password field in the app and then tap the key icon above the keyboard (not the suggestion). When 1Password opens are you prompted to unlock 1Password or is it already unlocked? 


    I'd like to know if you're only prompted to unlock 1Password if you tap on the suggestion above the keyboard or if it also happens when you tap the key icon above the keyboard. 

    -Dave

    Issue=FS-2359