Our developers are coded a fix for the issue and included it in the next update to 1Password in the browser (2.18.1):
We’ve fixed an issue with the connection to earlier versions of the 1Password app.
At the time of writing, the update is still in the process of being approved by each browser's extension store but, once available, you'll be able to update to the latest version on your device: How to keep 1Password up to date in your browser
Once you've updated to 2.18.1, make sure to turn app integration back on if you temporarily turned it off to workaround the issue:
Open your browser.
Right-click on the 1Password icon in your browser's toolbar and click Settings.
Turn on "Integrate this extension with the 1Password desktop app".
I'm sorry again for the inconvenience, thank you for your patience and understanding.
Turn off "Integrate this extension with the 1Password desktop app".
works for me, I guess this just mean that i will need to login separately into the plugin vs the app, or login separately into each browser , but thats ok
and sorry for posting my issue twice, i never got a notification that my issue was merged here
i only got it (the notification) when i was mentioned here and got an email
Thanks, upgrading to 1Password 8 has fixed the issue.
Took me a bit to find your response though cause it gave me a "Comment Not Found The page you were looking for could not be found." error when I tried to reload my previous message :-P
Today when I attempted to load 1Password extension from my Windows 10 Google Chrome Browser Version 120.0.6099.71 (Official Build) (64-bit) it gives me the "Oops, something went wrong while loading." message. Reloading (or entirely reinstalling) the chrome extension has not fixed the problem. The stand-alone app is working just fine. This problem may be as much as a week+ old, as I haven't used the extension in a while.
Any suggestions on how to get this extension working in my browser again?
1Password Version: 7.9.835 Extension Version: 2.18.0 OS Version: Windows 10 Browser: Chrome
Hi this is a repost, because my previous post was deleted
I am getting this error on the plugin, but i am still able to unlock the 1password and use it to fill passwords in the browser
Until a fix is available is it safe to continue using 1passowrd while having this issue
I need an quick reply please on the safety concern, take your time with the actual fix
(and undo the delete of the original post if possible)
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
1P_Dave
Thanks for the workaround. I'll let our users know turning off integration with desktop app works, it just requires logging in to each as necessary.
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\"Oops, something went wrong while loading\" in the browser when using 1Password 7 for Windows","moderationData":{"__ref":"ModerationData:moderation_data:72664"},"body":"
@Tcl
\n\n
Thank you for the confirmation, I'm happy that everything is working again. 🙂
\n\n
-Dave
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From my side i can confirm that version 2.18.1 fixed my issue
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Hello everyone,
\n\n
Our developers are coded a fix for the issue and included it in the next update to 1Password in the browser (2.18.1):
\n\n
\n
We’ve fixed an issue with the connection to earlier versions of the 1Password app.
\n
\n\n
At the time of writing, the update is still in the process of being approved by each browser's extension store but, once available, you'll be able to update to the latest version on your device: How to keep 1Password up to date in your browser
\n\n
Once you've updated to 2.18.1, make sure to turn app integration back on if you temporarily turned it off to workaround the issue:
\n\n\n
Open your browser.
\n
Right-click on the 1Password icon in your browser's toolbar and click Settings.
\n
Turn on \"Integrate this extension with the 1Password desktop app\".
\n\n\n
I'm sorry again for the inconvenience, thank you for your patience and understanding.
\n\n
-Dave
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@Adarajin2 and @Tcl
\n\n
I'm sorry for the confusion that merging your comments into the existing thread caused.
\n\n
-Dave
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Hi
\n\n
Turn off \"Integrate this extension with the 1Password desktop app\".
\n\n
works for me, I guess this just mean that i will need to login separately into the plugin vs the app, or login separately into each browser , but thats ok
\n\n
and sorry for posting my issue twice, i never got a notification that my issue was merged here \ni only got it (the notification) when i was mentioned here and got an email
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Thanks, upgrading to 1Password 8 has fixed the issue.
\n\n
Took me a bit to find your response though cause it gave me a \"Comment Not Found The page you were looking for could not be found.\" error when I tried to reload my previous message :-P
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-11T13:11:39.000-08:00","lastPublishTime":"2023-12-11T13:11:39.000-08:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72647/message:72659","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:72658":{"__typename":"ModerationData","id":"moderation_data:72658","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:72658":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:55"},"id":"message:72658","revisionNum":1,"uid":72658,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:72647"},"conversation":{"__ref":"Conversation:conversation:72647"},"subject":"Re: \"Oops, something went wrong while loading\" in the browser when using 1Password 7 for Windows","moderationData":{"__ref":"ModerationData:moderation_data:72658"},"body":"
Your comments have been merged into the existing thread for the issue, nothing has been deleted. I'm sorry for the confusion.
\n\n
-Dave
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Today when I attempted to load 1Password extension from my Windows 10 Google Chrome Browser Version 120.0.6099.71 (Official Build) (64-bit) it gives me the \"Oops, something went wrong while loading.\" message. Reloading (or entirely reinstalling) the chrome extension has not fixed the problem. The stand-alone app is working just fine. This problem may be as much as a week+ old, as I haven't used the extension in a while.
\n\n
Any suggestions on how to get this extension working in my browser again?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-11T12:10:49.000-08:00","lastPublishTime":"2023-12-11T12:10:49.000-08:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72647/message:72656","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:72657":{"__typename":"ModerationData","id":"moderation_data:72657","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:72657":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:72657","revisionNum":1,"uid":72657,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:72647"},"conversation":{"__ref":"Conversation:conversation:72647"},"subject":"Re: \"Oops, something went wrong while loading\" in the browser when using 1Password 7 for Windows","moderationData":{"__ref":"ModerationData:moderation_data:72657"},"body":"
Hi this is a repost, because my previous post was deleted
\n\n
\n\n
I am getting this error on the plugin, but i am still able to unlock the 1password and use it to fill passwords in the browser
\n\n
Until a fix is available is it safe to continue using 1passowrd while having this issue \nI need an quick reply please on the safety concern, take your time with the actual fix
\n\n
(and undo the delete of the original post if possible)
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-12-11T10:47:22.000-08:00","lastPublishTime":"2023-12-11T10:47:22.000-08:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72647/message:72657","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"ModerationData:moderation_data:72654":{"__typename":"ModerationData","id":"moderation_data:72654","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:72654":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:72654","revisionNum":1,"uid":72654,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:72647"},"conversation":{"__ref":"Conversation:conversation:72647"},"subject":"Re: \"Oops, something went wrong while loading\" in the browser when using 1Password 7 for Windows","moderationData":{"__ref":"ModerationData:moderation_data:72654"},"body":"
1P_Dave \nThanks for the workaround. I'll let our users know turning off integration with desktop app works, it just requires logging in to each as necessary.
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