Forum Discussion

Chevalier's avatar
Chevalier
Occasional Contributor
4 years ago

Open 1PW using Face ID - Is there a problem?

Last few days I've wasted more time using 1PW having to log in to it every damn time (DESPITE Face ID being toggled on in Security) than 1 PW has saved me! I expected to need to log in after the upd...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Chevalier

You shouldn't need to turn Face ID off and then back on in order to get it working again after an update. At most you should only have to unlock the main 1Password app using your account password. If the issue happens again then please generate and send in a diagnostic report and we can investigate further. :)