I don't know what's going on but this morning I was not able to open click the 1Password by clicking on the Chrome browser extension icon. I clicked and clicked and nothing happened. I verified that my Chrome was up to date. I killed Chrome and opened it again. I launched the 1Password application on my Mac and it came up fine. I also could not get 1P to suggest passwords in a login page. I had to copy and paste from the 1P application into the login form. I was about to reboot my MacBook but then it just started working. I've noticed a sluggishness recently, but this morning it seemed completely broken. I also noticed when it wasn't working in the login page form, there wasn't even a 1P icon in the entry field. Seems to be working again. I will be keeping an eye on things.
Any suggestions on what to try if this happens again?
Hello folks! Thank you for the additional details. I've merged these two discussion posts because the problems are similar in behaviour.
It appears that you're facing a recognized issue we're currently monitoring, which is linked to https://issues.chromium.org/issues/383343320. We have verified that this problem extends beyond just 1Password; other extensions, such as Bitwarden, are also affected by the same problem.
A potential solution for the bug has already been implemented in Chrome Canary and Chrome Dev version 133. As a temporary measure, you can install one of these versions alongside your stable Chrome version and add the 1Password extension there. However, your profiles and settings won't carry over to the Canary or Dev versions. Hopefully, this fix will soon be integrated into the stable version of Chrome.
If you are interested, please temporarily install Chrome Canary and confirm if the problem does not occur there. This step is not a fix; I'd like to verify whether the problem does not happen there. Here are the direct links:
My issue just returned. Not sure what is going on. When I click the icon in my Chrome bowser, nothing happens. When I get a page with a form, clicking the 1P icon in the form does nothing.
I am able to open the 1Password application just fine, but the extension seems to be broken. I tried closing Chrome and re-opening it, but that didn't fix the issue. I then restarted my macbook and the problem persists. I click the 1P icon and...
Well that's strange. While I was composing this post, it just popped up!
I just clicked the icon and nothing, then 8-9 seconds later it pops up. What the heck is going on.
I've waited a bit and now it seems to be working (popping up after I click the icon). Is there any known issues? I did notice that at one point when I clicked the icon I got a popup window I haven't seen before (wish I would have taken a screenshot). It had a large 1P icon in the middle, the family logo under that, and a button that said "Open 1Password" (I believe), but when I clicked the button, nothing happened. Let me give you all my versions again:
macOS Sonoma 14.6.1, Google Chrome, Extension 8.10.56.28, Application version 1Password for Mac 8.10.56 81056028, on PRODUCTION channel.
I've been thinking of upgrading to Sequoia 15.2. Might that work better? Thank you!
I've been having the exact same issue for the past few weeks. I often have to open up the 1Password desktop app to manually copy and paste my username and password. It's less than ideal
1Password Version: Mac 8.10.56 (81056028)
Extension Version: 8.10.56.28
OS Version: macOS 12.4 (21F79)
Browser: Version 131.0.6778.205 (Official Build) (arm64)
When I click on the 1Password extension in Chrome, or press my keyboard shortcut to trigger the extension, the icon highlights, but the UI takes 4-30 seconds to open. This occurs whether or not 1Password is locked.
I removed the extension and reinstalled it yesterday. That seemed to help for a short while, but now the problem is back again.
My Firefox extension appears right away with no delay.
I'm sorry that you're running into the issue as well. If you don't mind, I'd appreciate it if you could create the diagnostics reports from the 1Password extension and the desktop and send them to support+forum@1password.com. This will help our developers to collect more info about the issue.
I'm experiencing this issue as well. Is there enough diag info already from the other reporters or do you want more samples? I'm on macOS 15.2, Mini M4 Pro, 1P version 8.10.56.28, Chrome 131.0.6778.205
Thank you for the update. The extension should activate without delay. A recent Chrome update likely triggered this issue. However, I recommend writing to mailto:support+forum@1password.com so that we can investigate further.
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I don't know what's going on but this morning I was not able to open click the 1Password by clicking on the Chrome browser extension icon. I clicked and clicked and nothing happened. I verified that my Chrome was up to date. I killed Chrome and opened it again. I launched the 1Password application on my Mac and it came up fine. I also could not get 1P to suggest passwords in a login page. I had to copy and paste from the 1P application into the login form. I was about to reboot my MacBook but then it just started working. I've noticed a sluggishness recently, but this morning it seemed completely broken. I also noticed when it wasn't working in the login page form, there wasn't even a 1P icon in the entry field. Seems to be working again. I will be keeping an eye on things.
\n\n
Any suggestions on what to try if this happens again?
I don't know what's going on but this morning I was not able to open click the 1Password by clicking on the Chrome browser extension icon. I clicked and clicked and nothing happened. I verified that my Chrome was up to date. I killed Chrome and opened it again. I launched the 1Password application on my Mac and it came up fine. I also could not get 1P to suggest passwords in a login page. I had to copy and paste from the 1P application into the login form. I was about to reboot my MacBook but then it just started working. I've noticed a sluggishness recently, but this morning it seemed completely broken. I also noticed when it wasn't working in the login page form, there wasn't even a 1P icon in the entry field. Seems to be working again. I will be keeping an eye on things.
\n\n
Any suggestions on what to try if this happens again?
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I clicked and clicked and nothing happened. I verified t...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIzNg","node":{"__ref":"ForumReplyMessage:message:44236"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIzNA","node":{"__ref":"ForumReplyMessage:message:44234"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIzMw","node":{"__ref":"ForumReplyMessage:message:44233"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIzMQ","node":{"__ref":"ForumReplyMessage:message:44231"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIzMA","node":{"__ref":"ForumReplyMessage:message:44230"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIyOQ","node":{"__ref":"ForumReplyMessage:message:44229"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIzMg","node":{"__ref":"ForumReplyMessage:message:44232"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIyOA","node":{"__ref":"ForumReplyMessage:message:44228"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIyNw","node":{"__ref":"ForumReplyMessage:message:44227"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIyNg","node":{"__ref":"ForumReplyMessage:message:44226"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuM3wyLjF8aXwxMHwzOTowfGludCw0NDIzNiw0NDIyNg","hasPreviousPage":false,"startCursor":null}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:44201":{"__typename":"Conversation","id":"conversation:44201","solved":false,"topic":{"__ref":"ForumTopicMessage:message:44201"},"lastPostingActivityTime":"2025-01-13T06:54:10.000-08:00","lastPostTime":"2025-01-13T06:54:10.000-08:00","unreadReplyCount":35,"isSubscribed":false},"ModerationData:moderation_data:44201":{"__typename":"ModerationData","id":"moderation_data:44201","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:44201_1":{"__typename":"Revision","id":"revision:44201_1","lastEditTime":"2024-12-13T09:40:54.000-08:00"},"CachedAsset:theme:customTheme1-1746712675490":{"__typename":"CachedAsset","id":"theme:customTheme1-1746712675490","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Allow me to manually add a linked app in the login item","conversation":{"__ref":"Conversation:conversation:45311"},"id":"message:45311","revisionNum":1,"uid":45311,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":16976,"login":"fernandog","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-7.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":532},"postTime":"2024-04-25T07:08:07.000-07:00","lastPublishTime":"2024-04-25T07:08:07.000-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":3,"name":"1Password Team","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}"},"rankStyle":"FILLED"},"User:user:76":{"__typename":"User","id":"user:76","uid":76,"login":"1P_Evon","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-23T07:45:20.596-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:76"},"ModerationData:moderation_data:44236":{"__typename":"ModerationData","id":"moderation_data:44236","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:44236":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:76"},"id":"message:44236","revisionNum":1,"uid":44236,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:44201"},"conversation":{"__ref":"Conversation:conversation:44201"},"subject":"Re: Opening 1Password in Chrome is very slow","moderationData":{"__ref":"ModerationData:moderation_data:44236"},"body":"
Thank you for the ping, cdenesha! I've merged the two discussion posts.
\n\n
-Evon
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FYI \n1P_Evon posted an update to this in another thread: https://1password.community/discussion/149346/opening-1password-in-chrome-is-very-slow#latest
\n\n
(Maybe this discussion post should be merged as well?)
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Hello folks! Thank you for the additional details. I've merged these two discussion posts because the problems are similar in behaviour.
\n\n
It appears that you're facing a recognized issue we're currently monitoring, which is linked to https://issues.chromium.org/issues/383343320. We have verified that this problem extends beyond just 1Password; other extensions, such as Bitwarden, are also affected by the same problem.
\n\n
A potential solution for the bug has already been implemented in Chrome Canary and Chrome Dev version 133. As a temporary measure, you can install one of these versions alongside your stable Chrome version and add the 1Password extension there. However, your profiles and settings won't carry over to the Canary or Dev versions. Hopefully, this fix will soon be integrated into the stable version of Chrome.
\n\n
If you are interested, please temporarily install Chrome Canary and confirm if the problem does not occur there. This step is not a fix; I'd like to verify whether the problem does not happen there. Here are the direct links:
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My issue just returned. Not sure what is going on. When I click the icon in my Chrome bowser, nothing happens. When I get a page with a form, clicking the 1P icon in the form does nothing.
\n\n
\n\n
I am able to open the 1Password application just fine, but the extension seems to be broken. I tried closing Chrome and re-opening it, but that didn't fix the issue. I then restarted my macbook and the problem persists. I click the 1P icon and...
\n\n
Well that's strange. While I was composing this post, it just popped up!
\n\n
I just clicked the icon and nothing, then 8-9 seconds later it pops up. What the heck is going on.
\n\n
I've waited a bit and now it seems to be working (popping up after I click the icon). Is there any known issues? I did notice that at one point when I clicked the icon I got a popup window I haven't seen before (wish I would have taken a screenshot). It had a large 1P icon in the middle, the family logo under that, and a button that said \"Open 1Password\" (I believe), but when I clicked the button, nothing happened. Let me give you all my versions again:
\n\n
macOS Sonoma 14.6.1, Google Chrome, Extension 8.10.56.28, Application version 1Password for Mac 8.10.56 81056028, on PRODUCTION channel.
\n\n
I've been thinking of upgrading to Sequoia 15.2. Might that work better? Thank you!
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I've been experiencing the same issue here for a while now and it seems we're not alone:
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I've been having the exact same issue for the past few weeks. I often have to open up the 1Password desktop app to manually copy and paste my username and password. It's less than ideal
\n\n\n\n
1Password Version: Mac 8.10.56 (81056028) \nExtension Version: 8.10.56.28 \nOS Version: macOS 12.4 (21F79) \nBrowser: Version 131.0.6778.205 (Official Build) (arm64)
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When I click on the 1Password extension in Chrome, or press my keyboard shortcut to trigger the extension, the icon highlights, but the UI takes 4-30 seconds to open. This occurs whether or not 1Password is locked.
\n\n
I removed the extension and reinstalled it yesterday. That seemed to help for a short while, but now the problem is back again.
\n\n
My Firefox extension appears right away with no delay.
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I'm sorry that you're running into the issue as well. If you don't mind, I'd appreciate it if you could create the diagnostics reports from the 1Password extension and the desktop and send them to support+forum@1password.com. This will help our developers to collect more info about the issue.
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I'm experiencing this issue as well. Is there enough diag info already from the other reporters or do you want more samples? I'm on macOS 15.2, Mini M4 Pro, 1P version 8.10.56.28, Chrome 131.0.6778.205
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Thank you for the update. The extension should activate without delay. A recent Chrome update likely triggered this issue. However, I recommend writing to mailto:support+forum@1password.com so that we can investigate further.
\n\n
-Evon
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