Opening 1Password in Chrome is very slow

ajahn,

You're very welcome. I'm glad to hear it's now working after a reboot. If the problem occurs in the future, please don't hesitate to reach out. 🙂

-Evon

It appears that the 1Password extension for Chrome is now working, at least on my end.
- Chrome has been updated to version 131.0.6778.140.
- The 1Password extension is now at version 8.10.56.28.
- The others remain the same.

I’m not sure whether this improvement is due to changes from Google or 1Password.

There is still some noticeable latency (up to 2 seconds) after clicking the extension icon, but it’s acceptable for me.

1Password has always been pretty peppy, popping up quickly when I click the icon in Chrome. Lately, it has been acting weird. Just tonight I was on the Mariot site trying to log in. You can see in the screenshot that the 1P icons were not showing up in the login forms. When I clicked the Chrome extension icon it said "1Password has access to this site" under the icon, and nothing happened. All of a sudden is popped up and thing were back to normal again. Since I had not restarted my Mac in quite a long while I decided to reboot it. It seems to be working like normal now. I will do what you suggested above if it happens again. Thanks for responding to my post.

I solved this by switching from Chrome to Brave. Both are built on Chromium, so, feature wise, very similar. Both have a profiles capability. There are one or two fiddly differences, but nothing I seem to care about. And, 1Password works at full speed!!! Just like the old days ;-)

Thank you for sending an email kutenai.

MerryBit, ericcirone.

I apologize for any inconvenience caused. I suggest https://support.1password.com/cs/extension-console-log/ while reproducing the issue and then attaching that file to an email directed to mailto:support+forum@1password.com.

With your email, please include your forum username and a link to this thread: https://1password.community/discussion/comment/722262.

Please don't post the console log in our public forums. We look forward to hearing back from you.

-Evon

Hello, ajahn. Thank you for writing in. I'm sorry about the issue you encountered with 1Password in Chrome. If the problem arises in the future, I’d like to request that you send me some information to mailto:support+forum@1Password.com. With your email, please include the following:

• A link to this thread: https://1password.community/discussion/149346
• Your forum username: ajahn
• A diagnostics report from the 1Password desktop app and the 1Password extension:
• First, please recreate the issue you are experiencing.
• Generate a diagnostic report from the 1Password app and the 1Password extension using the steps here -> https://support.1password.com/diagnostics/
• Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

I'm having the same issue. Has been happening for the past couple of weeks. It's infuriating when it won't respond after years of seamless integration. I have removed my chrome profile and just installed 1password and it stills messes up. Just moved to Edge because I got so fed up. Seems to be working ok in Edge.

Im seeing the same behaviour as kutenai but in Edge. Has been like this for a while.

I sent my response also.

The issue I'm seeing now is a "very slow" response, not a "no response".
The first time I open a window, it takes maybe 10 seconds for 1Password dialog to open, in response to clicking the extension icon in the toolbar.
Subsequent clicks "only" take 4 or 5 seconds..

This is very painful!!

I don't think it is the fault of 1Password. I have a Workona account, that also has a service worker, and it also has the same issue.

Google broke Chrome, or, changed the behaviour in unexpected ways.

I've located the ticket, thank you for sharing, spieg16. Please continue the conversation there. 🙂

-Evon

ref: WTL-25152-821