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Former Member's avatar
Former Member
3 years ago

OTP Codes are incorrect

this morning, all my one time passwords from the windows app are being generated incorrectly. To test, I used the android app at the same time and the codes are different. Using the code from the a...
windows
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @Vip324 thanks for the update! I'm glad to hear you were able to resolve the issue.

For others who may come across this thread, if you're seeing different OTP codes across devices a good first step is to confirm the system time is correct on your PC. A few seconds can make a difference!