Forum Discussion

Former Member's avatar
Former Member
4 years ago

OTP not working in 1Password 8 for Citrix Workspace App on Mac

I was excited to see 1P8 add universal autofill for Mac applications. In the Citrix Workspace app, my username and password are pre-filling successfully but my one-time passcode is not. I know the OTP is setup successfully in 1Password because it does auto fill correctly in the browser, just not in the native app. The 3 fields username, password, and passcode are on the same popup in the app. As mentioned, I would think my accessibility privileges are setup correctly as the username and password are getting prefilled, just not the passcode.

1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: 12.3.1
Referrer: forum-search:https://1password.community/search?Search=OTP%201PW%208

macos

3 Replies

  • B0rg's avatar
    B0rg
    Frequent Contributor
    4 years ago

    Please make this list public instead of "We currently have an internal list of apps.."
    Why no transparency to your customers?

  • Former Member's avatar
    Former Member
    4 years ago

    I appreciate the response. Thanks for adding it to the list.

  • Alvin_L_1P's avatar
    Alvin_L_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @HikerDiner :

    We currently have an internal list of apps that are not fully compatible with Universal Autofill, and I've added Citrix Workspace to it. I'm hopeful we'll get Universal Autofill working correctly with the Citrix Workspace app in the near future.

    In the meantime, you can copy the one-time password (in Quick Access) with the keyboard shortcut, option - command - c. I apologize for the inconvenience.

    Alvin