Outlook - 2-factor authentication code is not automatically inserted (Safari)
Hello,
when I want to check my email from Outlook (https://outlook.live.com/owa/ ) using the Safari browser and then log in, I am asked for the 2-factor authentication code. I have this set as default and want it to ask for it every time. Now the problem with Outlook is that the 2-factor authentication code is not automatically inserted. I have to copy this extra and then paste it.
Can you please fix this bug :)
My macOS, Safari and also 1Password are all up to date.
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided
Browser:_ Not Provided
„Does autofilling the one-time password from the 1Password icon in your browser toolbar work if you click 'Autofill' next to the item?“
When I get to the field where it asks for the one-time password and then I click autofill, it works and it sets the one-time password. If I use Autofill already at the question for my e-mail address, only the e-mail and the password are entered as usual.
„Is the 2FA field on a page with a different URL compared to where you first started autofilling with 1Password?“
No, the main address is always: https://login.live.com/
But when switching to the one-time password, the page is automatically reloaded.
Sorry for the issue you are seeing filling your 2FA code on Outlook.
We have a known issue where if the URL changes, the 2FA code doesn’t autofill as we’d expect. Though, I’d like to confirm your exact flow before I can say for certain you’re running into this.
Does autofilling the one-time password from the 1Password icon in your browser toolbar work if you click 'Autofill' next to the item?
Is the 2FA field on a page with a different URL compared to where you first started autofilling with 1Password?
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Hello, \nwhen I want to check my email from Outlook (https://outlook.live.com/owa/ ) using the Safari browser and then log in, I am asked for the 2-factor authentication code. I have this set as default and want it to ask for it every time. Now the problem with Outlook is that the 2-factor authentication code is not automatically inserted. I have to copy this extra and then paste it.
\n\n
Can you please fix this bug :)
\n\n
My macOS, Safari and also 1Password are all up to date.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser:_ Not Provided
","body@stringLength":"753","rawBody":"
Hello, \nwhen I want to check my email from Outlook (https://outlook.live.com/owa/ ) using the Safari browser and then log in, I am asked for the 2-factor authentication code. I have this set as default and want it to ask for it every time. Now the problem with Outlook is that the 2-factor authentication code is not automatically inserted. I have to copy this extra and then paste it.
\n\n
Can you please fix this bug :)
\n\n
My macOS, Safari and also 1Password are all up to date.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser:_ Not Provided
\n","kudosSumWeight":0,"postTime":"2022-09-24T02:51:04.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser 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Thank you for providing this information, I have passed it on to our development team for investigation.
\n\n
I understand it isn't ideal but in the meantime I would suggest continuing to autofill from the pop up in your browser toolbar.
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„Does autofilling the one-time password from the 1Password icon in your browser toolbar work if you click 'Autofill' next to the item?“
\n\n
When I get to the field where it asks for the one-time password and then I click autofill, it works and it sets the one-time password. If I use Autofill already at the question for my e-mail address, only the e-mail and the password are entered as usual.
\n\n
„Is the 2FA field on a page with a different URL compared to where you first started autofilling with 1Password?“
\n\n
No, the main address is always: https://login.live.com/ \nBut when switching to the one-time password, the page is automatically reloaded.
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Sorry for the issue you are seeing filling your 2FA code on Outlook.
\n\n
We have a known issue where if the URL changes, the 2FA code doesn’t autofill as we’d expect. Though, I’d like to confirm your exact flow before I can say for certain you’re running into this.
\n\n
\n
Does autofilling the one-time password from the 1Password icon in your browser toolbar work if you click 'Autofill' next to the item?
\n
Is the 2FA field on a page with a different URL compared to where you first started autofilling with 1Password?
\n
\n\n
ref: dev/core/core#2514
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