Forum Discussion

snoringelephant's avatar
snoringelephant
Frequent Contributor
24 hours ago

Passkey CR - Allow 1P To Scan QR Code

  There are many times when I am browsing in some browser (like Safari, Edge, etc.) and the site recognizes that one or more passkeys have been created for the site and it pops up a prompt asking fo...
browser extension
passkeys
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 hours ago

Hello snoringelephant​! 👋

Thanks for reaching out! The QR code is only meant for other devices to scan it, it's not designed for a password manager (like 1Password) to scan it on the same device. 

When signing into a website in the browser on your Mac, the website will send a webauthn request and 1Password will respond to that webauthn request by showing a prompt that you can click to sign in with your passkey: 


In your case, it looks like 1Password isn't receiving the webauthn request since you're seeing a prompt from macOS itself. Can you tell me the following: 

  1. Do you have 1Password installed in all of your browsers: Download 1Password for your browser
  2. Is the built-in password manager turned off in all browsers using these steps: Turn off the built-in password manager in your browser


If those two steps look good then can you share the specific Microsoft website that you're trying to sign into so that I can try to reproduce the issue on my end? And are you signing into a personal Microsoft account? Or a work/school account? 

-Dave