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BennyBoy
2 months agoNew Contributor
Passkey issue - No available sign-in for....
On my Samsung A55 with Android 15, I have a problem where all my passkeys in 1password are not recognised. It looks like since there was a new recent feature introduced to allow Windows to use 1password for passkeys, the passkeys in 1password Android are no longer noticed or working. See attached screenshot) . Tried unsetting and resetting the autofil in Android
6 Replies
- BennyBoyNew Contributor
Found a solution. Not sure why I had to do this but I did the following....
- Force stopped the 1Password app.
- In the 1Password app info, went to "Storage" and selected "Clear Data".
- Uninstalled the app.
- Re-installed the "1Password" app from "Google Play".
- Re-did all the settings for Autofill and Android, set to "1Password".
- Android settings "Security and privacy" > "More security settings" > "Passwords, passkeys, and autofill". Make sure "1Password" is the preferred service. You can also unselect "Samsung Pass" for good measure.
- On the Android Chrome browser app set "Autofill Services" to "Autofill using a another service". You may need to restart the browser session to make this active.
After this all the passkeys started working again. Happy days. - jstnhssNew Contributor
I'm having the exact same issue on a Motorola G. Signing in from another device worked fine last week, but after the recent upgrade of 1Password to integrate into Windows Hello, my phone no longer works: "No passkeys available" There aren't any applicable passkeys on this device. Try a new device or create a passkey."
- BennyBoyNew Contributor
Just to add, it looks like this is an Android based issue, because the 1Password passkey when using Windows works there, but on Android 15, I get what's seen in the attached screenshot.