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Occasional Contributor

4 years ago

1Password 8 Quick Access Suggestion

With the quick access, it would be nice to be able to insert whatever detail into the active text field, even if it's not in a browser. For example, if I'm logging into a desktop app. Saves a copy-pa...

betas

dcrdev

New Contributor

4 months ago

Safari extension - this has been broken for about a week

1P_Tommy
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12 months ago
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No worries, Brian. I'd be most happy to do that for you. Welcome to the support community and 1Password. Have a great weekend.

ref: PB-42142172
Brian
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12 months ago
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Thank you for your patience. Yes, please make the request. I don't have any more questions. Thanks again.
1P_Tommy
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12 months ago
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Brian

You'll only be prompted for your security key when you add your 1Password account to a new app or browser. You won't be prompted for it when you're just unlocking the app.

No, the YubiKey would not be helpful on your personal device where you have previously accessed 1Password. Currently there is no ability to require YubiKey access on each use of 1Password. It has been requested by folks like yourself. I'd be happy to make the same feature request on your behalf.
Brian
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12 months ago
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I got the Yubi Key thinking it would protect me in case my computer was hacked and my 1Password password and secret key was compromised. They would still have to get passed the Yubi Key. Is that not the case?
1P_Tommy
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12 months ago
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Brian

It would help prevent some one from accessing your account from a new device or a new browser. Compromised credentials would be avoided. In such situations someone would be unable to access your account data.
Brian
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12 months ago
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Okay, that explains it. I just have one more question. How does Yubi Key give me extra protection if it's not needed to sign in to my account?
1P_Dave
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12 months ago
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Brian

You'll only be prompted for your security key when you add your 1Password account to a new app or browser. You won't be prompted for it when you're just unlocking the app.

Did you just lock 1Password or did you completely remove your account from the app using these steps: Sign out of 1Password

-Dave
Brian
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12 months ago
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To make a long story short, once I realized that the 2FA would say "turned off" until I tried to install the security keys, I got them installed and everything seemed to be working. I logged off and then back on, it prompted for the key, it worked, all good. This morning, I logged on as usual, without the Yubi Key. Why was I not prompted for the security key?
1P_Dave
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12 months ago
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Brian

To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

Take a screenshot on your Mac

Make sure that nothing sensitive is visible in the screenshot. I look forward to hearing from you.

-Dave
Brian
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12 months ago
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I have tried a number of times. I click on prompt "turn on two factor authentication," it takes me to that page which tells me that "two factor authentication is turned off."

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login no longer working (at all?)","id":"message:155423","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:155423","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:16302"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:155423"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:155423"},"body@stripHtml({\"truncateLength\":200})":" I can't use any of my passkeys to log into anything. Highest profile sites where I've reproduced this are my work logins (yikes), Gmail, and Microsoft account. Can we add passkey login tests to the...","body@stringLength":"257","rawBody":"

I can't use any of my passkeys to log into anything.

Highest profile sites where I've reproduced this are my work logins (yikes), Gmail, and Microsoft account.

Can we add passkey login tests to the e2e tests we run before release, please?

","kudosSumWeight":2,"postTime":"2025-05-01T02:53:34.195-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:155423_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":519},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I can't use any of my passkeys to log into anything.

Highest profile sites where I've reproduced this are my work logins (yikes), Gmail, and Microsoft account.

Can we add passkey login tests to the e2e tests we run before release, please?

"},"Conversation:conversation:155423":{"__typename":"Conversation","id":"conversation:155423","solved":true,"topic":{"__ref":"ForumTopicMessage:message:155423"},"lastPostingActivityTime":"2025-05-02T12:42:20.400-07:00","lastPostTime":"2025-05-02T12:42:20.400-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:155423":{"__typename":"ModerationData","id":"moderation_data:155423","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:155423_1":{"__typename":"Revision","id":"revision:155423_1","lastEditTime":"2025-05-01T02:53:34.195-07:00"},"ForumReplyMessage:message:155430":{"__typename":"ForumReplyMessage","id":"message:155430","conversation":{"__ref":"Conversation:conversation:155423"},"author":{"__ref":"User:user:9722"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:155423/message:155430","revisionNum":1,"uid":155430,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Passkey login no longer working (at all?)","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:155430"},"parent":{"__ref":"ForumTopicMessage:message:155423"},"body":"

Safari extension - this has been broken for about a week

","body@stringLength":"63","rawBody":"

Safari extension - this has been broken for about a week

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Hello everyone,

Thank you for your patience. Our team has submitted a new version of 1Password in the browser (8.10.75.1) to the Microsoft Edge Add-ons Store that resolves issues with passkeys and this version is now available for download: 1Password – Password Manager - Edge Add-ons

Update to the latest version using this guide: How to keep 1Password up to date in your browser

Let me know if you still see issues with this version.

-Dave

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