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Bones's avatar
Bones
Occasional Contributor
12 months ago

Passkey not available for Office365

In 1 Password desktop of browser extension or IOS app i get offered use of Passkey - when i select it - i get a page saying not supported what am i doing wrong? 1Password Ver...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
12 months ago

Bones,

Thank you for your reply.

You mentioned the Use passkey button took you to https://passkeys.directory/details/microsoft. From the screenshot you shared, the link appears as passkeys.directory/details/microsoft-personal/. While both are incorrect links, I'd like to understand why you are directed to those links.

Does your Microsoft Login item have multiple website URLs? If you created a new Login item and added a random password with the https://www.office.com website URL, does it take you to the correct webpage?

The Sign in to your Microsoft account Advanced Security Options is a link that should navigate you directly to add a passkey to your Microsoft account. Here's a screenshot for reference for when you click that link and sign in:

-Evon