Forum Discussion

Philippe23's avatar
Philippe23
Occasional Contributor
2 years ago

Passkeys have ceased working in Firefox

Passkeys ceased working in the 1Password Android Beta on Firefox. (Only the Google passkey prompts are displayed.)

Downgrading to the non-Beta (8.10.46 [81046023]) and they're working again.

Unfortunately, I don't know exactly what the beta version was, because I'm off it now.

1Password Version: 8.10.46
Extension Version: Not Provided
OS Version: Android 14
Browser: Firefox 130.0.1

android

3 Replies

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    2 years ago

    Philippe23 – That's good news! Keep an eye on things and let us know if you run into any trouble.

  • Philippe23's avatar
    Philippe23
    Occasional Contributor
    2 years ago

    Seems fixed in latest beta: 1Password for Android 8.10.48 (81048017)

    🎉

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello Philippe23! 👋

    I'm sorry that signing in with a passkey isn't working with the beta version of 1Password on your Android device. If you're willing, can you try the latest version of the beta (8.10.48-17) to see if you encounter the issue there?

    If you do then I'd like to ask you to create a diagnostics report from your Android device:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave