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tonkku107's avatar
tonkku107
Occasional Contributor
2 years ago

Passkeys not working on PayPal, Keycloak, and Ebay

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear. These were: - PayPal ...
browser extension
rallyn1password's avatar
rallyn1password
Occasional Contributor
2 years ago

I meant to say I see the same thing as @Prime. I have only password set and do not have the "Face/fingerprint/PIN" option. As mentioned, I will hold off until this has wider support, and iOS app support as well.

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not working on PayPal, Keycloak, and Ebay","id":"message:31917","revisionNum":1,"repliesCount":26,"author":{"__ref":"User:user:53"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:31917"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:31917"},"body@stripHtml({\"truncateLength\":200})":" I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear. \nThese were: \n- PayPal ...","body@stringLength":"552","rawBody":"

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear.
\nThese were:
\n- PayPal (got stuck in \"finding your security key...\")
\n- An instance of Keycloak

\n\n

With the extension disabled these show the browser setup flow as expected.

\n\n
\n\n

1Password Version: 8.10.7
\nExtension Version: 2.12.0
\nOS Version: Linux 6.3.5-arch1-1
\nBrowser:_ Google Chrome Beta 115

\n","kudosSumWeight":1,"postTime":"2023-06-05T13:25:17.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31917_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5242},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear.
\nThese were:
\n- PayPal (got stuck in \"finding your security key...\")
\n- An instance of Keycloak

\n\n

With the extension disabled these show the browser setup flow as expected.

\n\n
\n\n

1Password Version: 8.10.7
\nExtension Version: 2.12.0
\nOS Version: Linux 6.3.5-arch1-1
\nBrowser:_ Google Chrome Beta 115

"},"Conversation:conversation:31917":{"__typename":"Conversation","id":"conversation:31917","solved":false,"topic":{"__ref":"ForumTopicMessage:message:31917"},"lastPostingActivityTime":"2023-09-21T06:13:51.000-07:00","lastPostTime":"2023-09-21T06:13:51.000-07:00","unreadReplyCount":26,"isSubscribed":false},"ModerationData:moderation_data:31917":{"__typename":"ModerationData","id":"moderation_data:31917","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:31917_1":{"__typename":"Revision","id":"revision:31917_1","lastEditTime":"2023-06-05T13:25:17.000-07:00"},"ForumReplyMessage:message:31938":{"__typename":"ForumReplyMessage","id":"message:31938","conversation":{"__ref":"Conversation:conversation:31917"},"author":{"__ref":"User:user:1542"},"revisionNum":1,"uid":31938,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Passkeys not working on PayPal, Keycloak, and Ebay","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:31938"},"parent":{"__ref":"ForumTopicMessage:message:31917"},"body":"

I meant to say I see the same thing as @Prime. I have only password set and do not have the \"Face/fingerprint/PIN\" option. As mentioned, I will hold off until this has wider support, and iOS app support as well.

","body@stringLength":"222","rawBody":"

I meant to say I see the same thing as @Prime. I have only password set and do not have the \"Face/fingerprint/PIN\" option. As mentioned, I will hold off until this has wider support, and iOS app support as well.

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