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tonkku107's avatar
tonkku107
Occasional Contributor
2 years ago

Passkeys not working on PayPal, Keycloak, and Ebay

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear. These were: - PayPal ...
browser extension
Anonymous's avatar
Anonymous
2 years ago

It appears you can only create Passkeys for PayPal from a mobile device, so I tried on my Android using the App and had the same experience as Jacrys. The Passkey definitely gets created, but is stored in my Google account.

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not working on PayPal, Keycloak, and Ebay","id":"message:31917","revisionNum":1,"repliesCount":26,"author":{"__ref":"User:user:53"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:31917"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:31917"},"body@stripHtml({\"truncateLength\":200})":" I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear. \nThese were: \n- PayPal ...","body@stringLength":"552","rawBody":"

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear.
\nThese were:
\n- PayPal (got stuck in \"finding your security key...\")
\n- An instance of Keycloak

\n\n

With the extension disabled these show the browser setup flow as expected.

\n\n
\n\n

1Password Version: 8.10.7
\nExtension Version: 2.12.0
\nOS Version: Linux 6.3.5-arch1-1
\nBrowser:_ Google Chrome Beta 115

\n","kudosSumWeight":1,"postTime":"2023-06-05T13:25:17.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31917_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5244},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear.
\nThese were:
\n- PayPal (got stuck in \"finding your security key...\")
\n- An instance of Keycloak

\n\n

With the extension disabled these show the browser setup flow as expected.

\n\n
\n\n

1Password Version: 8.10.7
\nExtension Version: 2.12.0
\nOS Version: Linux 6.3.5-arch1-1
\nBrowser:_ Google Chrome Beta 115

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It appears you can only create Passkeys for PayPal from a mobile device, so I tried on my Android using the App and had the same experience as Jacrys. The Passkey definitely gets created, but is stored in my Google account.

","body@stringLength":"416","rawBody":"

It appears you can only create Passkeys for PayPal from a mobile device, so I tried on my Android using the App and had the same experience as . The Passkey definitely gets created, but is stored in my Google account.

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