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tonkku107's avatar
tonkku107
Occasional Contributor
3 years ago

Passkeys not working on PayPal, Keycloak, and Ebay

I started going through some websites and testing the new beta extension as soon as I got the email and came across 2 sites where the passkey creation prompt did not appear.
These were:
- PayPal (got stuck in "finding your security key...")
- An instance of Keycloak

With the extension disabled these show the browser setup flow as expected.

1Password Version: 8.10.7
Extension Version: 2.12.0
OS Version: Linux 6.3.5-arch1-1
Browser:_ Google Chrome Beta 115

browser extension

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  • Anonymous's avatar
    Anonymous
    3 years ago

    yeah you might be right - I´m in Germany

  • XIII's avatar
    XIII
    Super Contributor
    3 years ago

    Note that PayPal passkey support was originally limited to the U.S. (and might still not be available in your country):

    PayPal passkeys will start rolling out today to customers in the U.S.. PayPal passkeys will become available in additional countries early in 2023, and on additional technology platforms as they add support for passkeys.

    Source: PayPal

  • Anonymous's avatar
    Anonymous
    3 years ago

    eBay works, in Paypal I cannot find the setting to activate passkey on their website

  • Anonymous's avatar
    Anonymous
    3 years ago

    Paypal didn't work for me as well. Same symptom.