Forum Discussion

bburns's avatar
bburns
New Contributor
5 months ago

Password generator history is broken

Earlier today I did a password reset for my recently-created account the website ControlD.com - I allowed 1Password to auto-generate the password.  But 1Password didn't save the newly generated password to its history of automatically-generated passwords.  This was in Chrome, using the Chrome 1Password extension on Mac.  (Note: ControlD doesn't require an initial password to create an account, just an email verification flow, so there was no initial credential for 1Password to update.)

After resetting the password, I wanted to go pull the automatically-generated password, but it wasn't stored in 1Password.

When I searched within the 1Password app on my Mac, there was *no menu option* to look at generated passwords at all.  I confirmed the same behavior on my iPhone and within the 1Password browser extension. Where did they go?

I searched online for help and the 1Password support website claims that there is "generated passwords" within the menu trail, but I do not see those menu options. These instructions appear to be outdated: https://www.1password.community/discussions/1password/how-to-find-new-password-that-i-just-generated/54504

Where can I find auto-generated password history?

I'm using 1Password:

  • 1Password for Mac 8.11.2 (81102018)
  • 1Password for iOS 8.11.0 (81100029)
  • 1Password browser extension version 8.10.82.29
browser extension
macos

2 Replies

Replies have been turned off for this discussion
  • bburns's avatar
    bburns
    New Contributor
    5 months ago

    I reached out to Tech Support, who shared a useful tip: open the 1Password  browser extension, where you'll see at the top a "key" icon. Click that, to reveal the "history" option to find all generated passwords.

    That's different navigation than the official support tech note: https://support.1password.com/recover-unsaved-password/

    Note that I can't find the same menu option nor a search category within the 1Password full app itself, but hopefully this will help future troubleshooters.

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      5 months ago

      I'm sorry that you ran into an issue when saving a password using 1Password. Since you're currently working with our team over email, I recommend continuing the conversation there. 

      To avoid duplication of efforts, I'll close this thread. 

      -Dave