Forum Discussion

dwes's avatar
dwes
New Contributor
10 months ago

Passwords not showing in browser and apps / iOS

https://1password.community/discussion/comment/721722/#Comment_721722 This seems to be an iOS-specific problem. When me or my wife try to log into an app or a website (I use Firefox, she uses Safa...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello dwes, PurdueGuy, and daslax! 👋

I'm sorry that you're running into issues when using AutoFill on your iOS devices. I'm having trouble reproducing the same issue on my own iPhone and iPad. So that I can look into this further can you tell me the following:

  1. Can you provide an example of an app or website that you were trying to fill your login credentials into when you ran into this issue? Even if the issue happens with all apps and websites having an example will help me to reproduce the issue.
  2. Are you all running version 8.10.52: Find the version numbers for 1Password and your operating system
  3. If you create a collection and select the collection in the AutoFill prompt then do you see suggestions appear: Use collections to create custom groups of vaults

I look forward to hearing from you.

-Dave