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chasbenh's avatar
chasbenh
New Contributor
18 days ago

passwords on computer don't transfer to iphone

I have 1Password on my computer and have enabled the extension on Safari. However, when I try to use certain apps on my iPhone, 1Password does not come up. In particular, I try to open my kindle on my phone and the old Amazon password autofills rather than the Amazon password assigned by 1Password on my computer. Any suggestions appreciated.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

  • Hello chasbenh! 👋

    Thank you for reaching out! To see the same passwords on both your computer and your iPhone you'll need to make sure that 1Password is installed and setup in both places. It sounds like you've already installed 1Password on your computer, download and install 1Password on your iPhone as well:

    Once 1Password for iOS is installed, setup 1Password to work with Password AutoFill so that you can save and fill logins in other apps on your iPhone:

    1. On the Home screen of your iPhone, tap Settings.
    2. Tap Passwords > Password Options.
    3. Turn on AutoFill Passwords and Passkeys.
    4. Select 1Password.
    5. Turn off any other password managers.

    Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

    Let me know if you run into any issues.

    -Dave

  • chasbenh's avatar
    chasbenh
    New Contributor

    Hi Dave, Thanks for your response. I had done everything except turn off the other password manager, and once I did that it worked!

  • I'm glad that the steps helped to resolve the issue. 🙂

    -Dave