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Forum Discussion
pete
4 months agoNew Contributor
Performance issues with Mac desktop app
I posted to reddit /1password recently if anyone else was having issues as well and yes, of course, everyone is reporting slow and laggy experiences.
finally came to the forum here to see whats wh...
1P_Dave
Moderator
4 months agoHello pete​! 👋
I'm sorry that you're running into performance issues with the 1Password for Mac desktop app. We've recently received a few other reports of similar behavior and I'd like to investigate further by asking you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/ooooomg-its-so-slow-and-getting-slower-and-slower/157049
- Your forum username: pete
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
#38020
- mketech3 months agoNew Contributor
I am also having performance issues with it. Super laggy.
1Password for Mac 8.10.78
81078043, on PRODUCTION channel
- 1P_Dave3 months ago
Moderator
I'm sorry that you're also seeing performance issues. I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/omg-its-so-slow-and-getting-slower-and-slower/157049/replies/157332
- Your forum username: mketech
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave