Forum Discussion

pete's avatar
pete
New Contributor
4 months ago

Performance issues with Mac desktop app

I posted to reddit /1password recently if anyone else was having issues as well and yes, of course, everyone is reporting slow and laggy experiences.  finally came to the forum here to see whats wh...
browser extension
feature request
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

pete​ 

Thank you for posting the Support ID! I see that my colleague sent you a reply via email back on Monday, please continue the conversation there. 

-Dave

pete's avatar
pete
New Contributor
3 months ago

hey there, I did all this and received an email asking me to completely de-install 1P and set it up from scratch. 

fairly straight forward procedure, and not unusual, unfortunately 1p is a pretty important part of my day to day and I cannot see myself doing this in the near future.  especially this part is not feasible "After the above you will need to modify your 1Password app settings back to your desired values as they will have been reset to default."

 

I've been with you guys since about 2011 and the beauty of it was / with minor inconveniences / 'set and forget' 

I realize the platforms and hardware you now cater to have diversified somewhat since then but I am paying for a seamless experience and that now requires my time and energy to work as advertised 🤷‍♂️