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sososo's avatar
sososo
Occasional Contributor
2 years ago

Personal vaults greyed out when trying to create a new password. Only work vaults available

Hi all, I have two 1Password accounts, one for business (1Password US) and a Family one (1Password EU). The default is my personal private vault. When I create a new account, 1Password offers to...
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sososo's avatar
sososo
Occasional Contributor
2 years ago

Sososo sorry for the late reply 1P_Dave ;)

The account is not frozen and I am able to edit records in my family account. I find it odd that the default isn't chosen. That said, I wanted to reproduce the error on sites I already have an account for and sites I never created an account on but it all works fine now. The default is my private family vault.

Is this a problem you have seen before? It's not my first time and it's an easy work around to manually create it. If it happens again, I'll update the post. If you have an answer to my intermittent problem, I'm all ears.

Thanks.