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Forum Discussion
Personal vaults greyed out when trying to create a new password. Only work vaults available
Hi all,
I have two 1Password accounts, one for business (1Password US) and a Family one (1Password EU). The default is my personal private vault.
When I create a new account, 1Password offers to...
1P_Dave
Moderator
ModeratorThank you for the update. If the issue occurs again then please send in a console log while the issue is happening:
Attach the file to an email message addressed to support+forum@1password.com and send it using the email address associated with the account experiencing the issue.
With your email please include:
- A link to this thread: https://1password.community/discussion/146150/personal-vaults-greyed-out-when-trying-to-create-a-new-password-only-work-vaults-available
- Your forum username: sososo
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
