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Forum Discussion
Former Member
3 years agoPlease give me more options to scan a QR code when adding an OTP.
It's extremely frustrating that the QR code scanning feature can ONLY scan from the screen on desktop and ONLY scan from the camera on mobile. I should have the option to scan from either my camera o...
Former Member
3 years agoThe Windows desktop app offers reading a QR code by a built in laptop camera at signing in to my account, however the same app doesn't offer the webcam for adding a mfa code. Usually, you don't need it, but sometimes you do. For example if you want to add mfa from a printed paper backup, or if you are surfing with your smartphone but don't want to switch to 1Password to add mfa but use your desktop computer to scan the QR code that's displayed on the smartphone.
However, I understand if you don't add scanning from a laptop camera. It's very difficult to get it to recognize a QR code held in front of it. When I tried to use a QR code generated by the smartphone app to sign in to the desktop app on a new laptop, I had to try many positions of my smartphone and try different lighting until the QR code was finally recognized. Smartphone cameras are way better with scanning QR codes, they literally never fail.