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Forum Discussion
Former Member
4 years agoPop up for 1p8 upgrade blocking access to app
I’ve been an avid user of 1password 7 but the forced pop-up to 1p8 is not even allowing me to open the app, except 1 out of 10 times. Right-click on system tray icon -> Open 1Password app -> i usuall...
ag_mike_d
1Password Team
4 years agoHello @nachoman,
I'm sorry to hear of the troubles you've been encountering. This is not the expected behaviour. Selecting the Cancel button (rather than X) should permanently dismiss the popup.
While you are evaluating 1Password 8, I'd encourage you to engage with our migrations team at support+tradein@1password.com for further information.
To help us better understand the situation with the returning popup, I'd like to ask you to take a screenshot of what you're seeing and attach it to your email message:
* Take a screenshot on Windows
Thanks!