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Pop-up with only identities
Sometimes when I get to the authorization fields on a web site, the 1Password pop-up menu only shows me some of the contact information I have set up in Identities, it doesn't show any Logins I have ...
Hello bdoserror! 👋
Thanks for reporting this! The team can definitely take a look at updating the filling recipe for that page. Could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/pop-up-with-only-identities/164279
- Your forum username: bdoserror
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
1P_Dave
Moderator
ModeratorHello bdoserror! 👋
Thanks for reporting this! The team can definitely take a look at updating the filling recipe for that page. Could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/pop-up-with-only-identities/164279
- Your forum username: bdoserror
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Page structure sent. Haven't received BitBot Support ID yet.
Ah, BitBot Support ID came after I submitted the file, duh. :)
Support Ticket ID: CMY-34568-296- 1P_Dave
Thank you for the Support ID! I can confirm that we've received your email and one of my colleagues will send you a reply via email as soon as possible. Please continue the conversation there.
-Dave
