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JiffyWriter1's avatar
JiffyWriter1
New Contributor
6 months ago

Private Vault vs. Shared Vault?

 Recently I changed about a half dozen passwords using one of my five devices. I used one of the devices (my laptop) to sign into 1Password and change all of those passwords. None of those new passwo...
vault management
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello JiffyWriter1! 👋

I'm sorry that you're not seeing your new passwords on your other devices. As long as you're using the same 1Password account on all devices, you should see the same passwords in the Private vault on all devices. 

So that I can better understand the situation can you tell me the following: 

  1. Do you see a complete and up-to-date copy of your passwords and other items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
  2. Do you see a vault named "Primary" on any devices?
  3. Are you using 1Password 8 on all devices: Find the version numbers for 1Password and your operating system


I look forward to hearing from you.

-Dave

  • JiffyWriter1's avatar
    JiffyWriter1
    New Contributor
    5 months ago

    Thank you, Dave. Apologies for the tardy response. Best to answer your questions as you posed them.

    1. Yes, when I log onto 1Password.com and sign in passwords are all there. I have noticed a new or edited login/ password combination entered into one device can take several days or more until  it appears on all devices.
    2. No, have not seen Primary on any device.
    3. Yes, I believe all devices are up to date.
    • 1P_Tommy's avatar
      1P_Tommy
      Icon for Moderator rankModerator
      5 months ago

      JiffyWriter1 

      It should not take days for new items to appear. Private can sync to Private for sure. It stands for Private to you and not accessible by anyone else. Are you using a Mac? If so, can you check the following and ensure it's enabled.

       

      1Password > Preferences (Settings) > General - Keep 1Password in the menu bar 

      • JiffyWriter1's avatar
        JiffyWriter1
        New Contributor
        5 months ago

        Tommy- Thank you for your response. Yes, we are all Mac and iOS.  Yes, I did check the app on my laptop and I see the checkmark, "Keep 1Password in the menu bar." If I change a password or add a new account login info on 1Password on my laptop, how long should it take to appear on my phone or iPad? Thanks again, Jeff