Forum Discussion

JiffyWriter1's avatar
JiffyWriter1
New Contributor
9 months ago

Private Vault vs. Shared Vault?

 Recently I changed about a half dozen passwords using one of my five devices. I used one of the devices (my laptop) to sign into 1Password and change all of those passwords. None of those new passwo...
vault management
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 months ago

Hello JiffyWriter1! 👋

I'm sorry that you're not seeing your new passwords on your other devices. As long as you're using the same 1Password account on all devices, you should see the same passwords in the Private vault on all devices. 

So that I can better understand the situation can you tell me the following: 

  1. Do you see a complete and up-to-date copy of your passwords and other items when you log in to your 1Password account on 1Password.com (in the browser, not the app)?
  2. Do you see a vault named "Primary" on any devices?
  3. Are you using 1Password 8 on all devices: Find the version numbers for 1Password and your operating system


I look forward to hearing from you.

-Dave