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Forum Discussion
Problem importing 1Password 7 to family account
I have the 1Password 7 app on a Mac. I was invited to join a family account. I am able to log in to the family account created for me, but the 1Password 7 contents aren't there.
I don't see how to get the 1Password 7 content into 1Password.com online. How do I do that?
Mac OS Ventura 13.4
Safari 16.5
1Password version 7.9.11
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
3 Replies
- 1P_Tommy
Moderator
You're most welcome. Please let us know if you have any questions as you move forward.
Thanks. I updated to 13.6. I also noticed this line in the data movement link you provided:
If 1Password doesn't ask you to add your account to the app, open and unlock 1Password for Mac, then choose Account > "Sign in to Account" and enter your account details.
I don't know if this alternate way would've worked on its own, but between the two, I was able to successfully populated the account on the family account.
Many thanks for the help.
- 1P_Tommy
@artignacio
Apple released macOS Ventura 13.6 recently and I would recommend updating when possible. The patch was for several exploits that had been actively used.
Apple Support - Keep your Mac up to date
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This should help with the data movement.
Migrate your existing 1Password data from standalone vaults to a 1Password account
