Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Problem logging into PNC Bank App
For the last 2 months, when I open PNC Bank App, I authenticate into 1Pass (via facial recognition), but then my user and password aren’t auto filled into PNC. The PNC screen just freezes. I could ki...
1P_Dave
Moderator
ModeratorI'm sorry that the steps didn't help. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/144207/problem-logging-into-pnc-bank-app
- Your forum username:
jazzper21 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
