Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Former Member
3 years agoProgram won't open; error message: "You’ve used a newer version of 1Password on this device..."
It appear the latest update might have bricked the main program. I now get the following message pop up and can't access 1Password: "You’ve used a newer version of 1Password on this device. Update to...
ag_mike_d
1Password Team
3 years agoHi folks,
Sorry for the delay in response. We experienced some issues with the versioning number of the beta surpassing the nightly. In a small window, those who were using the beta or nightly version may have seen this until the nightly version number was higher than the beta following a new update last week.
@chuckivey - thanks for sharing the thread here for the other users. If you are still having troubles, reinstalling the latest beta or nightly should help. Otherwise, using the guide to reset the 1Password app on a specific device and reinstalling will also work, but will require signing in to the app again.
Please let us know if you are still having any troubles. Thanks!