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FreeholdMark1's avatar
FreeholdMark1
New Contributor
1 month ago
Solved

QR code detection failed

Mac 1Password : 8.12 macOS 26.1 The Mac version consistently fails to read the QR on the screen (from Target.com). I've also tried the 1Password popup in Safari and don't see where the scan icon wo...
browser extension
macos
passkeys
  • Trevor_1P's avatar
    Trevor_1P
    1 month ago

    Hi FreeholdMark1​,

    In Safari, you should be able to scan the QR code by following these steps:

    1. Click the 1Password icon in Safari's toolbar, to the left of where you enter web addresses in your screenshot.
    2. Select your Target Login item.
    3. Click the ellipsis at the top right of the item's details and select Scan QR Code.

     

    As for scanning in the desktop app, have you had the same issue setting up two-factor authentication for other websites this way, or is it specific to the Target website?

ChrisC1P's avatar
ChrisC1P
Icon for Moderator rankModerator
1 month ago

Hi FreeholdMark1​ thanks for reaching out to us.

To help me better understand the situation, I'd like to ask you to take a screenshot of what you're seeing and include it with your next reply:  Take a screenshot on your Mac

Please make sure that the screenshot includes your full screen and that you have blurred or obscured the actual QR code as well as any personal information from the screenshot before uploading it.

Let me know if you have any questions!

-Chris