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FreeholdMark1's avatar
FreeholdMark1
New Contributor
3 months ago
Solved

QR code detection failed

Mac 1Password : 8.12 macOS 26.1 The Mac version consistently fails to read the QR on the screen (from Target.com). I've also tried the 1Password popup in Safari and don't see where the scan icon wo...
browser extension
macos
passkeys
  • Trevor_1P's avatar
    Trevor_1P
    2 months ago

    Hi FreeholdMark1ā€‹,

    In Safari, you should be able to scan the QR code by following these steps:

    1. Click the 1Password icon in Safari's toolbar, to the left of where you enter web addresses in your screenshot.
    2. Select your Target Login item.
    3. Click the ellipsis at the top right of the item's details and select Scan QR Code.

     

    As for scanning in the desktop app, have you had the same issue setting up two-factor authentication for other websites this way, or is it specific to the Target website?

Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
2 months ago

Hi FreeholdMark1ā€‹,

In Safari, you should be able to scan the QR code by following these steps:

  1. Click the 1Password icon in Safari's toolbar, to the left of where you enter web addresses in your screenshot.
  2. Select your Target Login item.
  3. Click the ellipsis at the top right of the item's details and select Scan QR Code.

 

As for scanning in the desktop app, have you had the same issue setting up two-factor authentication for other websites this way, or is it specific to the Target website?

FreeholdMark1's avatar
FreeholdMark1
New Contributor
2 months ago

Trevor_1P, 
Well, I'm embarrassed. Your crucial words, "in Safari's toolbar, to the left of where you enter web addresses" made me realize that I was using the 1Password icon in the Mac's menu bar, not the browser's. So I was doing the wrong thing! I've set up various 2FAs but don't remember exactly how.

So let's call it solved.

Thanks for your help.