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Dedicated Contributor

4 years ago

Search is finding different (or no) items for the app and browser extension

I know I've seen some comments about the search function and have to confirm that it is still an issue. If I search for "chicago" in my browser extension, it correctly displays a bunch of items since...

1P_Tommy

Moderator

2 years ago

msridhar23

Can you confirm if 1Password > Preferences (Settings) > General - Keep 1Password in the menu bar is enabled on your system? If not, can you enable it and does this provide any relief? It may help depending on the specific situation, but the issue at large remains open on our end. I apologize for the trouble.

Alvin_L_1P
1Password Team
4 years ago
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Hey @OhWell :

Here's a link to our support guide on how to migrate your data from your Primary vault, over to your Personal vault: Migrate your existing 1Password data from standalone vaults to a 1Password account.

Once you've migrated your data over to your Personal vault, your data will sync seamlessly across the devices you're signed in on.

Let me know if you have any questions along the way.

Alvin

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After I type in my password to unlock quick access, quick access disappears, sometimes leading me to type in the wrong application when I thought I should be searching for a password.

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1Password Version: 1Password for Mac 8.10.8 (81008045)
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msridhar23

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