Forum Discussion

Former Member's avatar
Former Member
4 years ago

Quick access does not copy the password to clipboard with 1Password 8

Hello, on MacOS, if I bring up quick access with Command Shift Space, find the entry I want then do Command Shift C to copy the password, what it does instead is copy the userid. Using right arrow an...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @AlienLV426,

Thanks for your reply and patience while we troubleshoot. A couple more questions so we can narrow down the cause:

  1. Does ⌘+Shift+C cause the Quick Access window fade like it does when copying a username?
  2. If you create a new Login item and try copying its password via Quick Access, is the outcome the same?
  3. If you try this when no browsers or other apps besides 1Password are running, is the outcome the same?
  4. Do you have any custom keyboard shortcuts that may be conflicting with Quick Access? You can check this in System Preferences > Keyboard > Shortcuts

I wasn't able to recreate the behaviour so anything you can provide (special steps you're taking, screenshots of error messages) that might help us get to the bottom of this would be appreciated. 🙂