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johnbw's avatar
johnbw
New Contributor
3 years ago

Sync not working between web and Windows App version 8.9.14

I've added info to an existing record in the web app and a new record in a Windows app. Neither is syncing with the other. I've exited both apps and re-logged-in. Still no sync after an hour. I...
macos
P4sca1's avatar
P4sca1
Occasional Contributor
4 years ago
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I no longer experience this issue in version 80500057.

  • mschmitt's avatar
    mschmitt
    Occasional Contributor
    2 years ago
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    Maybe should generalize and allow setting any login to be machine-specific (or conversely, "don't fill on this machine").

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago
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    mschmitt

    Thank you for reporting the issue. On macOS we're unable to position the Quick Access window on top of a system prompt however our developers do have an internal work item open to look into having Quick Access open next to the system prompt. While I can't make any promises on when, or if, this functionality will make it to 1Password I have added your comments to the work item to help show that this functionality would be useful.

    For now, you'll need to manually move either the system prompt or the Quick Access window. I'm sorry for the inconvenience.

    -Dave

    ref: dev/core/core#13247

  • mschmitt's avatar
    mschmitt
    Occasional Contributor
    2 years ago
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    Another thing I'm seeing is that when macOS prompts for the password, it opens a dialog box in the middle of the screen. And then when I press command-\ to fill it in, the 1Password dialog box also opens in the exact same spot, under the macOS dialog. So, the macOS dialog covers up the 1Password dialog and it is harder to see which password is selected.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago
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    Hello mschmitt! 👋

    Universal Autofill detecting different Macs and suggesting the appropriate Mac Login sounds like a good idea and I've filed a feature request on your behalf. For the time being, you can manually search for the right password to fill:

    1. Press Shift-Command-Space bar to open Quick Access.
    2. Search for the appropriate password.
    3. Press Shift-Enter to fill the password into the disk image dialog box.

    Thank you for the suggestion! 🙂

    -Dave

    ref: PB-34218895

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access does not get keyboard focus in some conditions","id":"message:136922","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:136922","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:13178"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:136922"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:136922"},"body@stripHtml({\"truncateLength\":200})":" When pressing Shift + Command + Space, 1Password Quick access opens up and gets keyboard focus so you can search for items and copy passwords. \nThis does not work in some conditions. One example is ...","body@stringLength":"551","rawBody":"

When pressing Shift + Command + Space, 1Password Quick access opens up and gets keyboard focus so you can search for items and copy passwords.
\nThis does not work in some conditions. One example is the Cisco AnyConnect VPN client. When there is a password prompt and the keyboard focus is on the Cisco password prompt, pressing Shift + Command + Space does not switch the keyboard focus to 1Password Quick access.

\n\n
\n\n

1Password Version: 8.4.0
\nExtension Version: 2.1.3
\nOS Version: macOS 12

\n","kudosSumWeight":0,"postTime":"2021-11-06T06:12:20.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:betas","text":"betas","time":"2025-01-30T03:12:59.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:136922_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":145},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

When pressing Shift + Command + Space, 1Password Quick access opens up and gets keyboard focus so you can search for items and copy passwords.
\nThis does not work in some conditions. One example is the Cisco AnyConnect VPN client. When there is a password prompt and the keyboard focus is on the Cisco password prompt, pressing Shift + Command + Space does not switch the keyboard focus to 1Password Quick access.

\n\n
\n\n

1Password Version: 8.4.0
\nExtension Version: 2.1.3
\nOS Version: macOS 12

"},"Conversation:conversation:136922":{"__typename":"Conversation","id":"conversation:136922","solved":false,"topic":{"__ref":"ForumTopicMessage:message:136922"},"lastPostingActivityTime":"2022-01-21T03:44:15.000-08:00","lastPostTime":"2022-01-21T03:44:15.000-08:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:136922":{"__typename":"ModerationData","id":"moderation_data:136922","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:136922_1":{"__typename":"Revision","id":"revision:136922_1","lastEditTime":"2021-11-06T06:12:20.000-07:00"},"ForumReplyMessage:message:136930":{"__typename":"ForumReplyMessage","id":"message:136930","conversation":{"__ref":"Conversation:conversation:136922"},"author":{"__ref":"User:user:13178"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:136922/message:136930","revisionNum":1,"uid":136930,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Quick access does not get keyboard focus in some conditions","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:136930"},"parent":{"__ref":"ForumTopicMessage:message:136922"},"body":"

I no longer experience this issue in version 80500057.

","body@stringLength":"62","rawBody":"

I no longer experience this issue in version 80500057.

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