Forum Discussion
I'm having this problem too. In my case, so far, I only noticed it happening when I have an RDP session open. I try to use the quick access to copy and paste some credentials, but it doesn't show. Even if I minimize the RDP window, it still doesn't work when I use the shortcut. However, if I open the app it fixes it (even by using the shortcut), and starts working normally again.
1Password for Windows 8.10.68 (81068014)
- 1P_Dave2 months ago
Moderator
I'm sorry for the delay in replying. Are you still running into the issue with the latest versions of 1Password, Windows, and the Remote Desktop / Windows app? If you are then I'd like to ask you to reproduce the issue again and then create a diagnostics report from your Windows PC:
Send a diagnostics report (Windows)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/quick-access-doesnt-open-sometimes/46348/replies/153385
- Your forum username: loggor
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave