Forum Discussion

Former Member's avatar
Former Member
4 years ago

Quick Access is generating a different OTP (for the same item) than the app/browser extension.

When I use Quick Access to copy a OTP and paste into an app or website, it fails. However using the 1Password app or Safari browser extension works fine. I have pasted the OTP generated in Quick Acce...
macos
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @johnmcg, thank you for letting us know about this - and sorry about the inconvenience of this issue.

Just thinking out loud here: is it possible that there might be two identically- or similarly-named items, each with its own OTP code? Might be worth checking just in case.

If you think this is likely not happening, feel free to send us an email at support@1Password.com. We'll be happy to look into this for you and get it sorted out. 👍