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Former Member's avatar
Former Member
3 years ago

quick access shortcut only works from main window of application on Ubunutu 22.04

The quick access keyboard shortcut only works when the main 1Password application window is open and focused. When main window is unfocused or not open (but 1password is still running in tray), the k...
linux
Former Member's avatar
Former Member
3 years ago

Hi,

I just wanted to report that I experience the same issue under Debian testing (bookworm) under Gnome.
I have 1Password for Linux 8.9.13 (80913040).

Cheers,
t.

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access shortcut only works from main window of application on Ubunutu 22.04","id":"message:99518","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:99518","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:99518"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:99518"},"body@stripHtml({\"truncateLength\":200})":" The quick access keyboard shortcut only works when the main 1Password application window is open and focused. When main window is unfocused or not open (but 1password is still running in tray), the k...","body@stringLength":"654","rawBody":"

The quick access keyboard shortcut only works when the main 1Password application window is open and focused. When main window is unfocused or not open (but 1password is still running in tray), the keyboard shortcut has no effect. Clicking tray icon > Open Quick Access also works fine, just not the shortcut (Ctrl+Shift+Space).

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: 2.3.8
\nOS Version: Ubuntu 22.04
\nBrowser:_ Chrome
\nReferrer: forum-search:quick access shortcut only works from main window of application

\n","kudosSumWeight":0,"postTime":"2022-10-10T11:24:33.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:linux","text":"linux","time":"2025-01-27T11:33:34.855-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99518_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1140},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

The quick access keyboard shortcut only works when the main 1Password application window is open and focused. When main window is unfocused or not open (but 1password is still running in tray), the keyboard shortcut has no effect. Clicking tray icon > Open Quick Access also works fine, just not the shortcut (Ctrl+Shift+Space).

\n\n
\n\n

1Password Version: 8.9.4
\nExtension Version: 2.3.8
\nOS Version: Ubuntu 22.04
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=quick%20access%20shortcut%20only%20works%20from%20main%20window%20of%20application

"},"Conversation:conversation:99518":{"__typename":"Conversation","id":"conversation:99518","solved":false,"topic":{"__ref":"ForumTopicMessage:message:99518"},"lastPostingActivityTime":"2023-05-24T03:24:25.000-07:00","lastPostTime":"2023-05-24T03:24:25.000-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:99518":{"__typename":"ModerationData","id":"moderation_data:99518","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:99518_1":{"__typename":"Revision","id":"revision:99518_1","lastEditTime":"2022-10-10T11:24:33.000-07:00"},"ForumReplyMessage:message:99522":{"__typename":"ForumReplyMessage","id":"message:99522","conversation":{"__ref":"Conversation:conversation:99518"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:99518/message:99522","revisionNum":1,"uid":99522,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: quick access shortcut only works from main window of application on Ubunutu 22.04","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:99522"},"parent":{"__ref":"ForumTopicMessage:message:99518"},"body":"

Hi,

\n\n

I just wanted to report that I experience the same issue under Debian testing (bookworm) under Gnome.
\nI have 1Password for Linux 8.9.13 (80913040).

\n\n

Cheers,
\nt.

","body@stringLength":"198","rawBody":"

Hi,

\n\n

I just wanted to report that I experience the same issue under Debian testing (bookworm) under Gnome.
\nI have 1Password for Linux 8.9.13 (80913040).

\n\n

Cheers,
\nt.

\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-20T09:49:33.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:99522_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":61},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1749225827195":{"__typename":"CachedAsset","id":"theme:customTheme1-1749225827195","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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