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msridhar23's avatar
msridhar23
New Contributor
4 months ago
Solved

Quick Access slow to appear

I've noticed on recent versions of 1Password for Mac that Quick Access is slow to appear after authenticating with a fingerprint. I have an 2021 MacBook Pro with an M1 Pro chip. After pressing Cmd+...
  • 1P_Dave's avatar
    1P_Dave
    4 months ago

    Hello msridhar23! 👋

    I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

    Hopefully the issue can be fixed in a future update soon.

    -Dave

    ref: dev/core/core#34839

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Hello msridhar23! 👋

I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

Hopefully the issue can be fixed in a future update soon.

-Dave

ref: dev/core/core#34839

tdehnke's avatar
tdehnke
New Contributor
2 months ago

Any updates on this,  it's still slow to show the popup after unlock via TouchID using Quick Access

MacOS 15.4 (24E248)
1Password for Mac 8.10.70 (81070026)


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Access slow to appear","id":"message:93699","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:16755"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:93699"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:93699"},"body@stripHtml({\"truncateLength\":200})":" I've noticed on recent versions of 1Password for Mac that Quick Access is slow to appear after authenticating with a fingerprint. I have an 2021 MacBook Pro with an M1 Pro chip. After pressing Cmd+...","body@stringLength":"885","rawBody":"

I've noticed on recent versions of 1Password for Mac that Quick Access is slow to appear after authenticating with a fingerprint. I have an 2021 MacBook Pro with an M1 Pro chip. After pressing Cmd+Shift+Space and authenticating with the fingerprint, it takes 2-3 seconds for Quick Access to appear. I recall it used to appear much more quickly. The slowness persists even if all other applications on my Mac are closed. If 1Password is already unlocked and I press Cmd+Shift+Space then Quick Access appears instantly. I tried resetting the app as detailed here but that did not fix the problem. Any advice would be most appreciated!

\n\n
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1Password Version: 8.10.58
\nExtension Version: Not Provided
\nOS Version: macOS 15.2
\nBrowser: Not Provided

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Any updates on this,  it's still slow to show the popup after unlock via TouchID using Quick Access

MacOS 15.4 (24E248)
1Password for Mac 8.10.70 (81070026)


","body@stringLength":"202","rawBody":"

Any updates on this,  it's still slow to show the popup after unlock via TouchID using Quick Access

MacOS 15.4 (24E248)
1Password for Mac 8.10.70 (81070026)


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Hello msridhar23! 👋

\n\n

I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

\n\n

Hopefully the issue can be fixed in a future update soon.

\n\n

-Dave

\n\n

ref: dev/core/core#34839

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Hello ! 👋

\n\n

I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

\n\n

Hopefully the issue can be fixed in a future update soon.

\n\n

-Dave

\n\n

ref: dev/core/core#34839

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