Forum Discussion

msridhar23's avatar
msridhar23
Occasional Contributor
8 months ago
Solved

Quick Access slow to appear

I've noticed on recent versions of 1Password for Mac that Quick Access is slow to appear after authenticating with a fingerprint. I have an 2021 MacBook Pro with an M1 Pro chip. After pressing Cmd+...
macos
  • 1P_Dave's avatar
    1P_Dave
    8 months ago

    Hello msridhar23! 👋

    I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

    Hopefully the issue can be fixed in a future update soon.

    -Dave

    ref: dev/core/core#34839

tdehnke's avatar
tdehnke
New Contributor
4 months ago

Agreed, the whole 1PW experience is getting slower, the Safari integration is getting really slow, doesn't link up more often, and the little drop down icon in a password field is infuriating to use now.    I wish they had not stopped development of the full native app, the electron stuff is not good at all.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 months ago

    tdehnke​ 

    I'm sorry that 1Password for Safari isn't performing as fast as it should be, that definitely isn't right. So that I can investigate further, I'd like to ask you to create a diagnostics report from 1Password in your browser:

    Send a diagnostics report (browser extension)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/quick-access-slow-to-appear/93699/replies/157570
    • Your forum username: tdehnke


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave