Forum Discussion
Quick Access slow to appear
Hello msridhar23! š
I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.
Hopefully the issue can be fixed in a future update soon.
-Dave
ref: dev/core/core#34839
ModeratorThe issue being discussed in this thread should only affect Quick Access and not the editing of items. So that I can see what's going on in your case, I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/quick-access-slow-to-appear/93699/replies/157566
- Your forum username: mlv555
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
Got it.
Your support ticket ID is HDC-69997-193.
- 1P_Timothy
Community Manager
Thanks for sharing that mlv555ā! I can see my colleagues have picked up the ticket and are helping via email. If there's anything else we can help with in the meantime, just let us know!
