Forum Discussion

msridhar23's avatar
msridhar23
Occasional Contributor
8 months ago
Solved

Quick Access slow to appear

I've noticed on recent versions of 1Password for Mac that Quick Access is slow to appear after authenticating with a fingerprint. I have an 2021 MacBook Pro with an M1 Pro chip. After pressing Cmd+...
macos
  • 1P_Dave's avatar
    1P_Dave
    8 months ago

    Hello msridhar23! 👋

    I'm sorry that you're seeing a delay with Quick Access appearing after you unlock 1Password on your Mac. We've received other reports of this behaviour and have been able to reproduce it on our end as well. I've added your report to the internal work item open for the issue.

    Hopefully the issue can be fixed in a future update soon.

    -Dave

    ref: dev/core/core#34839

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
8 months ago

msridhar23

Thanks for the reply. When a fix is released it'll be noted in our release notes:

The tracking number for the issue is 34839. Thanks again for reporting the issue.

-Dave

  • TIS_TomG's avatar
    TIS_TomG
    New Contributor
    4 months ago

    Hi Dave,
    Any updates on this? The Mac app seems to get slower and slower with every release. It's becoming quite frustrating to use. 

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      4 months ago

      TIS_TomG​ 

      I don't have any updates to share at this time. This issue, where Quick Access will open after a delay, only occurs when you open Quick Access while 1Password is locked. If 1Password is unlocked then you shouldn't see the delay. 

      One workaround is to change your auto-lock settings so that 1Password stays unlocked for longer periods of time: How to set 1Password to lock automatically

      -Dave